Last updated: July 2, 2026
This Privacy Policy explains how tripperticket.com (“we”, “us”) collects, uses, and protects your personal information when you book a transfer or use this website. By using our services you agree to this policy.
1. Information we collect
- Booking details: name, email, phone number, pickup and drop-off, date and time, flight number, hotel/address, number of passengers, and any notes you provide.
- Payment information: when you pay online, payment is processed by PayPal. We do not see or store your card details — only a transaction reference and payment status.
- Communications: messages you send us (WhatsApp, email, or the on-site assistant).
- Technical data: IP address, browser type, and cookies used to operate the site.
2. How we use your information
- To arrange, confirm, and deliver your transfer and assign a driver.
- To contact you about your booking and provide support.
- To process payments and prevent fraud.
- To improve our services and meet legal obligations.
3. Legal basis (EEA/UK visitors)
We process your data to perform our contract with you (your booking), for our legitimate interests (operating and improving the service), to comply with the law, and with your consent where required.
4. Who we share data with
- Drivers and transport suppliers — only the details needed to complete your transfer.
- PayPal — to process online payments (PayPal Privacy Statement).
- Service providers — hosting, email delivery, and the AI assistant that helps answer your questions.
- Authorities — where required by law.
We never sell your personal data.
5. Data retention
We keep booking records only as long as necessary for the service, accounting, and legal requirements, then delete or anonymise them.
6. Your rights
You may request access to, correction of, or deletion of your personal data, and object to certain processing. Contact us at transfer@travelhubegypt.com.
7. Cookies
We use essential cookies to operate the site (for example, to remember your language). See our full Cookie Policy for details, or control cookies in your browser settings.
8. International transfers
Your data may be processed outside your country (for example by PayPal or our service providers) under appropriate safeguards.
9. Changes & contact
We may update this policy from time to time. Questions? Email transfer@travelhubegypt.com or message us on WhatsApp at +20 102 455 6508.